Talk Native
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Revenue Management Portal
The client required the creation of a web application which could monitor the performances of each spa based on different KPIs. Previously they were managing their revenue using Excel on a monthly basis which was a time-consuming and tedious process,...
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Team
5 Members -
Industry
Management -
Duration
4 Months
Project Overview
We first submitted a complete wireframe of the system to get a better understanding of the complete system. We developed the system using agile methodology, we broke down the system into different modules and we completed each module within the timeline, so that all the issues were addressed and nothing was missed. The following modules were developed as below:
- Comparison of the hotels based on the KPIs at group and regional level
- KPIs at manager level
The Challanges
Working on a project of this caliber comes in with both perks and challenges. We worked hard to overcome and conquer these though:
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As it involved various different KPIs, there were different issues that needed addressing regarding calculations.
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Some KPIs were not providing the relevant details as specified by the client so we had to discuss that with the client.
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As different graphs were loading on the single page using Ajax, a speed issue arose which needed attention.
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Sometimes changes made on the revenue input sheet, and the calculation of the KPI, were affecting the system.
The Solution
All the issues were clearly addressed thus providing the relevant solutions for them.
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The client provided a clear specification regarding user hierarchy which we really appreciated. Regarding the KPIs, we suggested a few different KPIs which were logical for the system which mad the client happy and more confident in the system.
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We took voice calls and communicated with the client regularly which helped to foster mutual understanding and led to the successful completion of the project without losing functionality or quality.
Technologies We Used
We used innovative tools and modern techniques to ensure efficient development, seamless performance, and a user-friendly experience, tailored to meet the specific needs and goals of the project
Final Result
Our ultimate goal is client satisfaction with the long term working relationship which makes our client confident about our future work. Currently the system is live and running and is being successfully used by the hotels to track their performances.
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